Exchange, Return, Refund & Shipping Policy
At The Unseen Crew, we are dedicated to providing a delightful shopping experience for our valued customers in India. Our Shipping Policy is tailored to ensure a smooth and transparent process for delivering our premium apparel to your doorstep. Please review the following details below or refer to our FAQ section:
1. Shipping Methods:
We offer various shipping methods to cater to your specific preferences and on time delivery. For more information, please refer to our FAQ section.
2. Order Processing Time:
Once you place an order with us, our team will swiftly process it. Most orders are processed within 1-2 business days, but please keep in mind that processing times may vary during peak seasons or holidays.
3. Shipping Destinations:
We are delighted to offer shipping within India to serve our valued customers across the country. We currently do not provide international shipping options.
4. Shipping Charges:
Shipping charges are calculated based on the weight and dimensions of your order. You can view the applicable shipping fees during the checkout process before finalizing your purchase.
5. Estimated Delivery Time:
Standard shipping typically takes 3-7 business days, while expedited shipping ensures quicker delivery within 1-3 business days. Please note that delivery times are approximate and may be influenced by factors beyond our control.
6. Order Tracking:
You can track your order once it has been dispatched from our warehouse. An email, SMS, and Whatsapp notification will be sent with a link/tracking number. This tracking number enables you to monitor the progress of your shipment and receive real-time updates on its status.
You can also track it from the quick option given for the FAQ & chat, using the Order tracking option you can search for your Order ID.
7. Delivery Issues:
If you experience any issues with the delivery of your order, please do not hesitate to reach out to our customer support team. We are dedicated to promptly resolving any problems to ensure your satisfaction.
8. Return Policy:
For information on returning or exchanging apparel items that do not meet your expectations, please refer to our FAQ section.
9. Contact Information:
Should you have any questions or concerns related to our Shipping Policy, please feel free to contact our customer support team. We are here to assist you and make your shopping experience with The Unseen Crew Apparel in India as enjoyable as possible.
Please be aware that The Unseen Crew reserves the right to update and modify our Shipping Policy as needed. We encourage you to periodically review this policy for any changes. Your trust in our brand is greatly appreciated, and we look forward to serving you with our exceptional apparel in India.